The second-hand marketplace Members Share Frustration Regarding Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Changes
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification to its shipping options after backlash from users.
